About Us - Shipping Policies
Our Products · Order Processing · Shipping Policies · Satisfaction Guarantee
FREE Shipping:
For your convenience, FREE FedEx ground service to your home or business within the continental USA for purchases $25 and over. For purchases under $25.00 there is a $15 handling fee. . Shipping to APOs or International (other than Canada) is not currently available.
Expedited Shipping
If you need expedited shipping, FedEx Overnight and other options are available at an additional charge. Just select a faster shipping option on the Review Your Order page before you finalize your order. Remember, expedited shipping does not reduce the order processing time - it only speeds up the transit time once your shipment is sent out. If no options for faster shipping appear for your item on the Review Your Order page, expedited shipping is not available for that item.
Again, if you are in a hurry, try "Ready-To-Go" framed art from the Ready-To-Ship Gallery, or, purchase a Gift Certificate. It's fast and easy!
Safe Packaging
Years of research and packaging experience have led to the development of innovative, custom fabricated cartons, corner padding and other solutions to provide superior protection during transit from our facility to you. Most custom framed items are shipped to your door 7-10 business days after order is received. "Ready-To-Ship" Framed Art is shipped next business day.
Shipment Tracking
If you have questions about the shipment status of your order, click here and enter your email address and password. Your account will appear showing all current and past orders. If your current order has already been shipped, the tracking number will appear on the screen.
Packages shipped via Federal Express can be tracked by visiting http://www.fedex.com/us/. USPS packages can be tracked at http://www.usps.com.
If you still have any questions, send an email to support@artpassions.com or call toll-free at 877-875-6641, Monday through Friday from 10am to 6pm (Eastern Time)
Shipping Charges
- None in the continental USA for orders over $25.00
- Orders under $25 have a $15 handling fee.
- For Alaska and Hawaii - Free ground shipping policy is only available within the contiguous United States. Standard delivery to Alaska and Hawaii is 2nd Day Air and incurs an additional fee.
- Canada does not qualify for free shipping offer. Charges depend on location in Canada. See applicable shipping charges that apply
Risk of Loss
All products purchased from ArtPassions.com are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier.
